Who we are:
The Council of State Governments Justice Center works across the country to develop research-driven strategies to increase public safety and strengthen communities. To further this mission, we work with partners inside and outside of government to reduce crime and incarceration among youth and adults in contact with the justice system. We bring people from diverse systems and perspectives together to improve policy and practice. And we transform data and research findings into meaningful insights for decision-makers.
We're focused on three strategic goals:
- Break the cycle of incarceration.
- Advance health, opportunity, and equity.
- Use data to improve safety and justice.
When you join the CSG Justice Center, you join an organization that is uniquely positioned to cultivate innovation and drive data-driven reform nationally. We have over 170 employees based in more than 30 states who have decades of experience working in and with criminal, juvenile, and Tribal justice agencies. We have provided housing, mental health, and addiction services; served as educators and in workforce development agencies; and supported victims and survivors of crime. We have served governors, state legislators, and members of Congress on both sides of the political spectrum. What binds us together is a shared commitment to our mission; to one another; to a common set of values; and to the national, bipartisan advisory board that guides our work.
How you'll fit in:
As the Director of Digital Communications at the CSG Justice Center, you will play a pivotal role within our dynamic communications team. Working closely with internal stakeholders, you will lead the development and implementation of digital communication strategies to enhance our organization's online presence and engagement. Your expertise in digital marketing and communications will be instrumental in elevating the CSG Justice Center's thought leadership, amplifying our impact, and advancing our mission of improving public safety and justice systems. With a focus on innovation and collaboration, you will integrate digital communications seamlessly into our broader organizational goals and messaging, ensuring consistency and effectiveness across all digital platforms.
What you'll do:
Specific responsibilities of the Director of Digital Communications include the following:
- Develop and implement digital communication strategies to enhance the organization's online presence and engagement.
- Oversee the creation and maintenance of content across digital platforms, including websites, social media, and email campaigns.
- Analyze digital metrics and data to measure the effectiveness of campaigns and identify ways to optimize strategies for greater impact.
- Grow and lead a team responsible for content creation, social media management, website maintenance, and digital advertising.
- Collaborate with internal stakeholders to align digital communications with broader organizational goals and messaging.
- Lead the development and execution of integrated digital marketing campaigns, ensuring consistency across channels.
- Elevate staff expertise through digital channels by creating compelling content and leveraging multiple channels to showcase the organization's thought leadership to relevant audiences.
- Identify and pursue opportunities for partnerships and collaborations to expand the organization's digital reach and impact.
- Monitor industry trends and competitor activities to identify new opportunities and areas for improvement in digital communication strategies.
- Develop and maintain a digital crisis communication plan to effectively address and manage reputational risks in the digital space.
- Provide regular reporting and insights to senior leadership on the performance of digital communication initiatives and campaigns.
What you'll bring:
- Ability to interact effectively with diverse people in different contexts and foster equity and inclusion through self-awareness, cultural sensitivity, and valuing others
- Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG Justice Center duties, and be a responsible steward of member and donor funds
- Bachelor's degree in Marketing, Communications, Digital Media, Journalism, or related field
- At least 8 years of proven digital communications experience, preferably in a leadership role; experience in the nonprofit sector and/or with the criminal justice field preferred
- At least 4 years of employee supervision experience
- Reliable and secure internet/data connection and flexibility for using a personal device for internet connectivity during business travel. A cost offset is provided by CSG
- Deep understanding of digital marketing principles, strategies, and best practices.
- Proficiency in digital analytics tools, content management systems (CMS), and social media management platforms
- Strong analytical skills with the ability to interpret data and metrics to drive decision-making
- Excellent leadership and team management skills, with a track record of leading high-performing teams
- Exceptional communication skills, both written and verbal, with the ability to effectively convey complex ideas and information
- Strategic thinker with the ability to develop and execute innovative digital communications
- Knowledge of relevant regulations and compliance requirements for digital communications
- Passion for staying abreast of industry trends and emerging technologies in digital communication
How you apply:
If you're interested in helping us drive change across the country, you should upload the following elements with your application:
- Cover letter
- Resume
- At least three professional references
We will consider all paid and unpaid experience relative to this position, including internships, fellowships, and volunteer activities.
CSG believes that pay equity and pay transparency advance workplace fairness. Compensation will be equitable and based on experience and geography. The salary range for this position is $98,880 - $134,820. Salary ranges are subject to change based on work location and market conditions.
To learn more about careers at the CSG Justice Center, and about our comprehensive benefit offerings, including medical, dental, vision, retirement, paid time off, PSLF eligibility and more, please visit our website here.
We welcome and value diversity in our staff, including race, color, religion, sex, national origin, sexual orientation, gender identity or expression, educational attainment, disability, protected veteran status, and personal experience with the criminal justice system.
CSG is an Affirmative Action/Equal Employment Opportunity Employer. CSG participates in E-Verify.
